Frequently Asked Questions (Suppliers)
Including Voyager in your bunker transactions will guarantee you faster payment for the fuel you have delivered and your customers will still be able to enjoy an average of 36 days credit. This means that you can achieve more transactions within a given period earning you more profit. It also allows you to reduce the amount of capital required to run your business freeing-up cash to allow you to either grow your business or run your business with less capital, while continuing to maintain and enhance good customer relations. Voyager is effectively a source of capital based on the credit worthiness of your buyers.
Yes. The cost of using Voyager is easily outweighed by the benefits generated through getting paid faster. Faster payment means that you can use the same, or less capital to achieve more transactions, generating more profit. More profit using less capital, it doesn’t get any better than that! Contact us for a detailed discussion and a financial demonstration of the potential benefits.
We charge a transaction fee based on a combination of the size of the stem and how quickly you want to be paid for the delivered fuel. This ranges from 0.96 per cent to 1.3 per cent but is easily offset by the financial benefits the system delivers in terms of improved cashflow and return on capital employed.
None whatsoever. If you sign up to use Voyager you will not be asked for any upfront fees, licences, maintenance charges, minimum transaction requirements or any other contractual obligation. The only obligation for a supplier is to deliver fuel on quantity and on spec.
Voyager is completely secure and your information will never be divulged to third parties without your express permission. The Voyager site uses the best in technology and security practices, you can be completely confident in Voyager’s security.
All your transactions remain private. Your deals remain private to you and your customers and no other system user can see any of this information.
No. All suppliers are visible on the system but buyers are not.
Voyager is compatible with most systems and can work in parallel to your existing system to save you money. If required, at a later date it can be integrated with your own system to give a seamless solution.
No. US Bank provides Voyager with its financial strength to underwrite each bunker transaction. US Bank will assess a buyer for credit worthiness but it will not expect you to conduct any of your general banking business with them.
We are very happy to discuss, in complete confidence, your specific requirements and to demonstrate how using Voyager can significantly improve your company’s financial performance. Please contact us for more details.