Costs

Voyager is offered completely free-of-charge to all bunker buyers...

Frequently Asked Questions (Traders)

What is the main reason for me to use Voyager?

Using Voyager for some of your bunker transactions will reduce your credit risk exposure in these difficult times and guarantee you faster payment of your margin on each transaction.  Your customers will still be able to enjoy an average of 36 days credit in an environment of reducing credit terms. This means that you can achieve more transactions within a given period earning you more profit. It also allows you to reduce the amount of capital required to run your business freeing-up cash to allow you to either grow your business or run your business with less capital, while continuing to maintain and enhance good customer relations.  Voyager is effectively a source of capital based on the credit worthiness of your buyers.

Will it give me any financial benefit?

Yes. The cost of using Voyager is outweighed by the benefits generated through getting paid faster. Faster payment means that you can use the same, or less capital to achieve more transactions, generating more profit.  More profit using less capital, it doesn’t get any better than that! Contact us for a detailed discussion and a financial demonstration of the potential benefits.

How much will it cost me?

We charge a transaction fee of 1.3% of your margin on each deal, but the fee is easily offset by the financial benefits the system delivers in terms of cost savings, improved cashflow and increased return on capital employed.

What are my contractual obligations?

None whatsoever. If you sign up to use Voyager you will not be asked for any upfront fees, licenses, maintenance charges, minimum transaction requirements or any other contractual obligation.

How secure is the site?

Voyager is completely secure and your information will never be divulged to third parties without your express permission. The Voyager site uses the best in technology and security practices, you can be completely confident in Voyager’s security.

How confidential are my accounts and deals transacted on Voyager?

All your transactions remain private. Your deals remain private to you and your suppliers and customers and no other system user can see any of this information.

Will my competitors be able to see my customers on the system?

No. Buyers are not visible on the Voyager site.

We have a very sophisticated system, how can Voyager help me?

Voyager is compatible with most systems and can work in parallel to your existing system to save you money. If required, at a later date it can be integrated with your own system to give a seamless solution.

Do I need to switch my bank accounts to US Bank?

No. US Bank provides Voyager with its financial strength to underwrite each bunker transaction. It will not require nor expect you to conduct your general banking business with them.

I’d like a detailed discussion to understand how Voyager can help my specific business  - can I do that?

We are very happy to discuss, in complete confidence, your specific requirements and to demonstrate how using Voyager can significantly improve your company’s financial performance. Please contact us for more details.